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Terms & Conditions
Augmont Enterprises Pvt Ltd is a leading company in India which deals in bullion, specializing in bars and coins of various precious metals like Gold, Silver and Platinum. Being a company which facilitates investment in precious metals, RSBL endeavors to combine our technical and market experience with hard work and dedication to provide our clients the ability to make informed investment decisions. Founded in 1994, RSBL is proud of holding the largest variety of bullions and coins across India. Our commitment to excellence in customer service is evident in all facets of our business. RSBL's success is based on customer trust and respect backed by our highly valued staff and best quality products with most modern trading mechanisms. RSBL's dedication to continuous improvements enables us to meet the exacting requirements of our customers. This bond of trust has helped RSBL attain significant feats.

Frequently Asked Questions

What is RSBL SPOT?
  • RSBL SPOT Precious metals Online Trading (SPOT) system is an over the counter, inhouse, electronic SPOT bulliontrading system for Gold and Silver in Indian Rupees.
Is RSBL SPOT an Exchange?
  • No. RSBL SPOT is not an exchange. It is an OTC based system where trading is done with the intention of taking or giving delivery.
How do I open an account?
What is the security/margin deposit? Is it refundable?
  • Security/Margin Deposit is an initial refundable payment when account is opened i.e. Rs 1,00,000/minimum. With this margin money in your account you are allowed to trade around 100 gms to 1kg of Gold while 5 Kg To 30 kg of Silver.
    Please note: the trading limit changes as per the market volatility.
What are the benefits of using RSBL SPOT?
  • RSBL SPOT is a stateoftheart trading system, which replaces the traditional mechanism of buying bullions over the phone and in turn brings transparency and better pricing in the entire trading system by eliminating intermediaries.

ABOUT TRADING PROCESS

What are the Trading timings?
  • Monday to Friday 09:05 hrs to 21:00 hrs
    Saturday 10:05 hrs to 17:00 hrs
What do you mean by trading cycle?
  • Trading on this system is done on T+2 trading cycle. T+2 mean trading plus two working days, where the entire trade is completed within three days. For e.g. if the client trades on Monday then maximum by Wednesday (Obligation day), he/she has to transfer the funds and take the delivery otherwise he/she needs to squareoff that trade.
What do you mean by two-way Quotes?
  • Two way quotes are BID/ASK rates offered by RSBL. Registered clients can buy bullion at ASK rate from RSBL and also sell bullion at BID rates to RSBL. In other words, clients are free to buy or sell bullion at BID / ASK rates offered by RSBL.
What is the security/margin deposit? Is it refundable?
  • Security/Margin Deposit is an initial refundable payment when account is opened i.e. Rs 1,00,000/minimum. With this margin money in your account you are allowed to trade around 100 gms to 1kg of Gold while 5 Kg To 30 kg of Silver.
    Please note: the trading limit changes as per the market volatility.
What is a limit buy order?
  • An order to buy a specific quantity at a specific price. Limit Buy order ensures that a person will never pay more than his/her Limit price.
Can I cancel or change my pricing on my "limit buy order" ?
  • Yes, you can change your price or cancel the limit order until it is executed.
What is the form of goods traded on RSBL SPOT?
  • Only LBMA approved Bars, Internationally Reputed Refinery Bars, and Augmont Refinery Bars are traded on RSBL SPOT.
Is this Rate inclusive of Sales Tax / GST?
  • Rates vary for each delivery center. For E.g.:
    Gold Mumbai Rates
    quoted are without GST
    Gold Hyderabad and Gujarat Rates
    quoted are with GST
    For detailed information on same please visit / download contract specification
What are TAX percentage / Amount?
  • It is dependent on Indian state govt. laws. For current rates kindly refer contract specification
Can I withdraw funds from my account at any time?
  • Yes. However, a written intimation of the same needs to be given to RSBL on your letterhead, a day prior to the withdrawal
Can I choose a particular trade to squareoff with another on RSBL SPOT system?
  • Yes you can. However the position has to be squaredoff on the same day.
Can I place Limit Order on Overnight Basis?
  • No. All orders need to be placed during the trading hours. Orders that are not executed will be cancelled after the trading hours.

ABOUT PAYMENT PROCESS

What are the modes of payment in this system?
  • The modes of payments are:
    1. Cheque based.
    2. RTGS or NEFT transfer
    3. Bank transfer
    Photocopy of the same needs to be submitted at RSBL
How quickly will you need my payment?
  • Payment must reflect in our bank as clear funds within 2 working days after the trading day, failing of which will lead to penalty.
Can I pay for my order with my credit card?
  • No, we do not accept credit or debit cards as methods of payment.

ABOUT PRICING PROCESS:

Do you add a commission fee to your posted prices?
  • No, the prices you see are the prices you pay. (Local taxes as applicable and as per contract specification)
Are your prices locked in when I place my order?
  • Yes. When a deal is confirmed, the price at which you booked your order is the final price even if fluctuations in the market occur afterwards.

ABOUT DELIVERY PROCESS

Can my security/margin deposit be adjusted for Delivery Purpose?
  • Security/margin deposit will not be adjusted against delivery.
What if I am not able to take the delivery on the Last Day (T+2)?
  • It is mandatory for the client to pick up the delivery within the time frame. Or else, we will be charging a late penalty fees of Rs 120/- per 100gms for Gold & Rs 20/- per kg for Silver, per day.

    Similarly, in case if we fails on our obligation after receipt of payment on value date, then we will pay you the late penalty fees of Rs 120/- per 100gms for gold & Rs 20/-per kg for Silver, per day respectively.

MISCELLANEOUS

How do I buy gold from RSBL SPOT?
  • Buying precious metals is easier than ever with RSBL SPOT You can place an order request online using RSBL SPOT Terminal, our secure hasslefree online ordering system. to get started now!OPEN RSBL SPOT A/C
Who can buy from RSBL SPOT ?
  • Only Registered clients of RSBL SPOT can buy or sell bullions in RSBL SPOT to the extent of limits given as per security deposit.
There are often different prices for gold in different locations. Why?
  • 1. The natural variation in collective supply and demand of our customers. Occasionally there will be more buyers or sellers in one place than another. Sometimes this creates a clear opportunity to deal in the other location what market professionals call arbitrage.
    2. Physical delivery and storage costs are second cause for different prices. There are expenses involved in taking delivery of bars into vaults, and they vary from market to market and vault to vault. This means physical invault ownership may have a slightly higher value at vaults where those higher delivery costs have already been borne.
    3. The third reason may be geopolitical. If it were felt by market participants that the jurisdiction in which a vault was operating presented certain extra risks or benefits then this might affect the price.